Alexandra Scarpello
Help Center DesignTechnical WritingContent Strategy

Muck Rack Help Center

ClientMuck Rack
Year2023
Muck Rack Help Center

Overview

A complete Help Center redesign focusing on consolidation of articles, step-by-step guides, and updated resources. The project aimed to improve user experience and provide more comprehensive support materials.

Challenge

Transform a mixed collection of materials into a cohesive, user-friendly Help Center with consistent style and organization.

Solution

Implemented consolidated articles, step-by-step guides with visual aids, and integrated additional resources including Muck Rack Academy courses.

Results

Improved user experience with streamlined content and more efficient information access.

Technologies

Technical WritingUX DesignContent Strategy

Live Site

Muck Rack Help Center live site preview

Visit Help Center

https://help.muckrack.com/en/

View Live Site

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